A New Splash for West Linn: Inside The Pool & Spa House
West Linn · Community Photo
What they actually do for you
Beyond the retail shelves of chemicals and gear, the store offers a few things that are worth knowing about if you own a pool or spa:
- Complimentary computerized water testing. Bring in a quart of your pool or spa water once a month, and their ALEX Computerized Water Analysis system gives you precise results and a specific treatment formula in under two minutes, no guesswork required.
- In-store, year-round support for your pool. The Pool and Spas retail team is on hand year-round for troubleshooting, product help, and equipment questions. For inground pools specifically, their dedicated Service and Maintenance division also offers on-site service and maintenance.
- The Insiders Club, a free way to get emailed insights, in-store promos, and your water test results sent straight to your inbox plus the ability to place orders online and pick them up in-store.
Director of Retail Operations Tony Landolt notes that the staff trains continuously with industry professionals so they can help customers troubleshoot problems at home but more importantly, prevent those problems from happening in the first place. It's also a place that invests in the next generation: the store regularly hires and trains high school and college students in pool chemistry and electrical equipment, skills that can carry into whatever comes next for them.
Good to know
The Pool & Spa House is located at 1553 11th St (access via Willamette Falls Dr) in West Linn.
- Hours: Monday–Friday 9 a.m.–6 p.m., Saturday 9 a.m.–5 p.m., closed Sunday
- Phone: (503) 908-5265
- Email: westlinn@thepoolandspahouse.com
- Online: thepoolandspahouse.com
If your pool or spa has been giving you trouble, or you just want a professional read on your water, this is a neighbor worth knowing.